State tax refunds were due back last week — June 2, to be precise — to every Missouri resident who filed by the April 18 Tax Day deadline. But according to Missouri State Auditor Nicole Galloway, more than 1,000 people have called her office’s whisteblower hotline with complaints about accessing their refunds.
“They report long wait times, disconnected calls, the inability to speak to a representative when seeking status information on their refunds, and receiving a refund after 45 days without receiving interest,” Galloway said in a release today.
She’s urging the Department of Revenue, which her office is currently auditing, to “take all necessary steps to complete refund processing as quickly as possible.”
Galloway notes that, per Missouri law, interest must be paid by the state on any refunds that arrive 45 days late. So if you haven’t received your refund yet, you’re probably owed some interest. You can contact the Department of Revenue at 573-751-3505 for the status of the refund and interest owed.
Here’s the letter Galloway sent to the Department of Revenue. Also, please be sure to visit our client resources tab to keep track of the refund.